Privacy Policy

To provide our online gaming and platform services, we collect various types of information:

Identity and Contact Data

This includes your full name, username or similar identifier, date of birth, and gender. Contact data includes your billing address, email address, and telephone numbers.

Usage and Technical Data

This includes information about how you use our website and services, as well as technical data such as your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Transaction and Financial Data

This includes details about payments to and from you and other details of products and services you have purchased or engaged with through our platform.

Support Communications

If you contact us via [email protected] or other channels, we keep a record of that correspondence to assist with your inquiries and improve our service.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message.

Legal Obligation: Where we need to comply with a legal or regulatory obligation.

We use information held about you in the following ways:

To register you as a new customer and manage your account.

To provide customer support and respond to your requests.

To improve our website, services, marketing, and customer relationships.

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

To deliver relevant website content and advertisements to you.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

We may share your personal data with internal and external third parties (such as service providers acting as processors). We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.

Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access to your personal data (commonly known as a "data subject access request").

Request correction of the personal data that we hold about you.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing of your personal data.

Request the transfer of your personal data to you or to a third party.

Right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact our Data Protection Team at:

Email: [email protected]

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.